The Accounts Payable Manager , is responsible for the group that executes the timely and accurate processing of all payments related to 240+ managed Homeowners Associations (HOA’s) and Worldmark (WM). This robust portfolio includes the management of 1099 and Escheatment processes for those entities as well all the administration of Travel +Leisure company expense cards (American Express and PCard). The AP Manager provides daily guidance/insight to staff members, including the AP support team in Clark, Philippines and responds to management inquiries, vendor issue resolution, internal departments and various resort staff. Stellar customer services skills are required and collaboration with Treasury and other key departments is central to quick resolution of payment inquiries, best payment solutions for vendors and/or bank set-up issues. The AP manager proactively identifies opportunities for new rebate programs, analyzes roadblocks and implements process improvements which align with current best practices and updated technologies. As the leader of the team, training, development and creation of a positive team culture is essential to ensure that all processes comply with company regulations including the Vendor Payment Strategy. The Accounts Payable Manager, HOA/Worldmark reports to the Director of Treasury and Accounts Payable. This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday.
How You'll Shine:
Overseeing the operations of the HOA and Worldmark Accounts Payable department and ensure all processes are operating according to documented operating procedures, or create new/enhanced procedures to support new or modified processes
Provide project management oversight and collaborative support regarding Accounts Payable needs for set up of new HOA/WM sites, and the ongoing distribution of AP reports required by internal departments (Treasury, regional accounting offices, resort managers)
Manage, mentor, motivate and mobilize staff members towards the goal of increasing the process efficiencies, department goals, and employee morale
Provide insight/guidance to staff members regarding outstanding and or escalated issues. e.g. vendor payment timing, accuracy of invoice processing, and resolution of internal department conflicts (expected response time is within 24-48 hrs)
Complete Annual 1099 reporting process by running AP reports, performing analysis, implementing corrections and creating electronic file for submission to IRS
Perform special projects as required by the Director (including but not limited to Vendor/Banking relationship and payment changes, updating ad-hoc reports & responding to management inquiries or requests
Manage the Escheatment process to ensure unclaimed property and escheatment Standard Operating Procedures (SOPS) are being followed by regional offices and provide necessary support to the Director and designated Third Party Processor who files claims for the company
Work with the Director to develop AMEX/PCARD and other KPI reporting metrics related to the AP workstream to drive efficiencies
May travel occasionally travel to a local site for training purposes or attend off-site conferences.
What You'll Bring:
Bachelor's Degree
Professional Certification of Account Payable Manager (APM) license
Demonstrated problem solving and data analytic skills
Flexible thought leader who can manage and prioritize multiple tasks and deadlines
Advanced proficiency in Microsoft Excel
Excellent written and verbal communication skills
High attention to detail and accuracy
Experience with ERP systems (Peoplesoft and Oracle, a plus)
Experience with managing KPI performance metrics related to the AP workstream
7-10 years’ Accounts Payable experience
5 years management experience preferred
Experience with 1099 and escheatment processes
Excellent leadership skills, with emphasis on developing staff
Accounting experience would be plus
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.
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