Customer specialist contract Job at Airbus, Peachtree City, GA

SHRIMXFXc3NaaUVMSDBtTFVTU1Y0L0dabXc9PQ==
  • Airbus
  • Peachtree City, GA

Job Description

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

  • Notice: Know Your Rights: Workplace Discrimination is Illegal
  • Notice: Pay Transparency Nondiscrimination (English)
  • Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

Job Description:

Satair is looking for a Customer Resolution Specialist (Contract) to join our team based in Peachtree City, Georgia.

The Customer Resolution Specialist (COS) is responsible for responding to customer inquiries and processing orders for spare parts for Airbus aircraft, as well as parts for competitor aircraft, for customers in the Americas region.

Meet the team:

You will get an exciting job in an innovative, growing, global company with a world-class service ambition. Our culture is non-bureaucratic, with a hands-on professional approach and customer-centric mindset. What we do is so much more than distribution, support and service; we deliver excellence when it’s needed and where it’s needed, so people all over the world can connect.

Your working environment:

Just outside of Atlanta is one of ten of Satair’s global locations. Established in 1986, this site hosts Commercial, Human Resources, Customer Order Fulfillment (COF), Finance, Product Management, Supply Management Vendor Parts, and planning team functions.

Primary Responsibilities:

1. Order Processing: 60%

  • Process customer orders, quotations, initial order receipts, order entry, sourcing escalation, backorders, general logistics, etc. for aircraft parts and services in response to customer needs.
  • Provide requested information on part availability, cost, sourcing, returns, discrepancies, transportation, delivery, and follow up to meet customer expectations.

2. Relationship Building: 20%

  • Engage in basic level relationship-building with customers emphasizing the positive services and qualities of the Satair Group to encourage customer confidence and grow the business.
  • Identify alternative solutions and steer customers to proper sources for required material to ensure complete customer service and satisfaction.

3. Technical Support: 10%

  • Support Sales and Finance debt account reconciliation efforts to help maximize company profitability.
  • Respond to technical inquiries utilizing Technical Documentation and liaising with technical and engineering departments to respond to customer inquiries.

Education:

  • An Associate’s Degree in Business, Sales Administration or a related field or an equivalent combination of education and experience is required.

Experience:

  • 2+ years of customer service experience in a fast-paced environment is required.
  • Experience in the aviation industry or military support environment is preferred.

Technical Systems Proficiency:

  • PC literacy, including intermediate word processing, spreadsheet, and database skills.
  • Intermediate knowledge of Google Suites, specifically Excel (Sheets, docs, slides)
  • Basic knowledge of SAP, preferred

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.

Take your career to a new level and apply online now!

A full job description will be provided to candidates whom progress to interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair USA, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Entry Level

Remote Type:

Flexible

Job Family:

Material Support & services

-

Job Posting End Date: 10.31.2024

-

Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

Job Tags

Full time, Contract work, For contractors, Local area, Remote job, Flexible hours,

Similar Jobs

Living Christ Preschool

Part Time Early Childhood Techer - Float Job at Living Christ Preschool

 ...activity, rest, and playtime Establish and maintain positive relationships with students and parents Maintain the health and safety of all students Candidates should be comfortable working with children ranging from infants-5 years old. If you love little children... 

Brooke Charter Schools

High School Computer Science Teacher 2025-2026 Job at Brooke Charter Schools

 ...Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest...  ...work to grow and achieve in new ways.What is the High School Computer Science Teacher Role?As a Computer Science teacher at Brooke... 

Market Street Recycling, LLC.

General Laborer Job at Market Street Recycling, LLC.

 ...insulated copper wire, etc. Requires working outside. Physically fit. Bobcat operator (skid steer) experience is a plus. Day or Night Shift. Over-time available. Benefits include: Uniform. Paid vacation. Sick pay, 401 K, and insurance are... 

Memorable Escapes

Virtual Booking Assistant -Work From Home Job at Memorable Escapes

 ...exhilarating business opportunity that lets you harness the power of our host agency and make waves in the travel industry as a Booking Assistant. Your mission: to craft unforgettable accommodation experiences and seamlessly manage room reservations, all while carving out... 

Lunds & Byerlys

Asset Protection Agent Job at Lunds & Byerlys

 ...employee activity that could result in a loss to the company. In addition, this position is responsible for responding to asset protection and operational concerns of all employees and remaining focused on store specific business objectives while supporting key asset...