Job Description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

THIS POSITION CAN BE LOCATED IN Wilmington DE, Philadelphia PA, Washington DC, New Haven CT, or Boston MA

SUMMARY OF DUTIES:

The Lead Compliance Analyst - Absenteeism is responsible for compiling, analyzing, and validating attendance data to ensure accuracy and identify appropriate levels of disciplinary actions. The analyst will notify employees and supervisors of attendance issues, document the process in relevant systems, and generate weekly reports on attendance trends. By providing valuable insights into workforce availability, the analyst will support Workforce Planners in developing effective workforce strategies and plans.

ESSENTIAL FUNCTIONS:

• Data Analysis and Reporting : Collect, analyze, and document data to ensure it is reliable, sufficient, relevant, and compliant with collective bargaining agreements and Amtrak policies and procedures. Present findings and recommendations to relevant stakeholders.
• Performance Review : Review and analyze evidentiary data to assess the adequacy, effectiveness, and efficiency of performance activities.
• Issue Resolution : Take action to resolve data-driven issues equitably and provide support to leadership and SD&O departments regarding employee absenteeism.
• Relationship Building : Foster strong working relationships with internal and external parties, promoting teamwork, collaboration, and coordination.
• Process Management : Serve as a liaison between SD&O, supervisors/managers, and the LR hearing/charging office to ensure compliance with collective bargaining agreements and policies.
• Data Documentation : Document information accurately in relevant systems, such as TDRS, MERS, and EERS.
• Training and Development : Provide formal training to supervisors on absenteeism processing, documentation, and system usage.
• Administrative Duties : Handle administrative tasks related to formal discipline, including attending hearings as needed.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree with six (6) years of relevant experience
• In lieu of education a minimum of ten (10) years of relevant work experience, or equivalent combination of education, training and work experience.
• Extremely detail oriented individual that possesses comprehensive knowledge of document management processes.
• Must have a working knowledge of Microsoft Office programs.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent time management skills and the ability to prioritize work appropriately.
• Strong focus on collaboration, team building, and customer service
• Effectiveness working diplomatically across teams with varying objectives.
• Must be able to work independently as well as in a team environment with minimal supervision.
• Must be able to establish effective working relationships with management and union representatives.
• Must be able to multi-task with attention to detail.

PREFERRED QUALIFICATIONS:

• Experience as an inventory clerk or other auditing/data analyzing functions
• Transportation industry experience
• Prior experience as a union charging officer.
• Prior experience as a Trainmaster
• Working knowledge of SD&O employee review systems such as LMS, TDRS, MERS, or EERS.
• Working knowledge of mainframe applications and the ability to obtain data through SQL methods.

WORK ENVIRONMENT:

• Office building environment.
• Work in cubicle setting; stand, sit, bend, twist, use file drawers.
• Sit at computer to complete assignments, projects, and majority of tasks.
• Ability to work under pressure.
• Occasional travel as needed.
• Maintains a high level of accuracy when applying the Union rules to the process.
• Consistently applies excellent customer service skills.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.

The salary/hourly range is $94,300 - $122,256. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID: 163587

Posting Location(s): Delaware; Connecticut; District of Columbia; Massachusetts; Pennsylvania

Work Arrangement: 06-Onsite

Job Family/Function: Human Capital

Relocation Offered: No

Travel Requirements: 0 - 5%

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