Job Description

About Us:

TLC Management is a Chicagoland-based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high-quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.

We are looking for an experienced Service Technician for our residential community located in Naperville, IL. The ideal candidate for this position would be someone who will enhance the value of our residential asset by providing an exceptional experience to our residents, guests, vendors and team members. In this position you would be responsible for maintaining our apartment homes, common areas and grounds with attention to efficiency, safety, and asset preservation. If you are reliable, organized, and professional with strong technical skills and attention to details, this may be the opportunity for you. If you want to work for a company that places team member culture, satisfaction, and development as a top priority, then TLC Management is exactly the employer that you are looking for!

• Prior Multifamily Housing experience preferred
• Knowledge of various maintenance functions including plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety and cleanliness
• Availability to respond to emergency calls 24/7, including weekends and holidays.
• Good computer skills and ability to learn specialized software
• Committed to excelling with a growing and thriving Property Management Company
• Exceptional customer service skills
• Ability to communicate clearly with proficiency in English
• Learn and comply with industry legal requirements, including federal and local Fair Housing
• Work both individually and on a team to maximize occupancy and achieve owner goals
• Provide an exceptional living experience to our residents
• Provide an exceptional working environment to our associates
• Observe all health and safety guidelines
• Maintain detailed, accurate and confidential records
• Perform other miscellaneous duties as assigned

Benefits:

We have created a comprehensive benefits program that covers your basic needs and beyond. Here are some of the highlights of our benefits package:

• Competitive hourly base compensation
• 12 Paid Holidays (Including your birthday!)
• Paid vacation and sick Time
• Quarterly bonus eligibility
• Commission for renewal leases
• Medical/Dental/Vision/FSA/STD benefits
• Employee Assistance Program
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• 401(K) Retirement Plan with generous company match

TLC Management is an equal employment opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, citizenship, sexual orientation, military status or any other characteristic protected by law.

TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its 35 rental communities. Our commitment to adhere to high quality standards provides our residents with much more than a rental apartment but also exemplary customer service. We continually strive to ensure that we meet or exceed our residents’ expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture includes continued training and career development for our team.

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