Company Cox Automotive - USA
Job Family Group
Information TechnologyJob Profile
Sr Enterprise Applications EngineerManagement Level
Individual ContributorFlexible Work Option
Hybrid - Ability to work remotely part of the weekTravel %
Yes, 5% of the timeWork Shift
DayCompensation
Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
We’re hiring a Senior Salesforce Administrator to play a vital role in the development of a modern platform that innovate s and scales how we service our customers! You will help drive our product roadmap and develop solutions that meet the needs of our users and customers.
The Senior Salesforce Administrator is a proactive individual with a deep understanding of the Salesforce platform , responsible for the health and stability of a business- critical system . As u ser e xperience is of great importance , the Senior Salesforce Administrator should enjoy interacting with users to manage support tickets, assist with training, and help with user adoption. This role will collaborate with product teams to deliver high value solutions and support the company’s growth. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information in to layman’s te rms , clearly explaining design options and their potential impact.
WHAT YOU'LL DO:
Ensure the health, scale, and stability of a business-critical platform for employees and customers
Use strategic focus and strong analytical skills to optimize Salesforce solutions
Support our scaled agile process to provide a regular cadence of incremental UX-focused business value
Become a trusted advisor to key business and technical stakeholders on business requirements and platform roadmap
Key Responsibilities:
Proactive platform maintenance including security reviews, release updates, health check, and optimizer
Maintain ing a high level of data integrity, implementing rules and automation to manage Salesforce records, retention policies, and storage quotas
Supporting production issues, troubleshooting, resolving, and communicating updates with users
Developing and enforcing business and technical governance policies, procedures, and guidelines
Working in and across agile teams alongside software engineers to customize Salesforce using low/no-code approaches (e.g., flows, layouts, dashboards, etc.)
Contributing to a Business Continuity Plan and devising technical action items such as backup /restore strategy and monitoring Salesforce Trust site and platform logs
Develop ing and collaborat ing with the BI team on operational report s , dashboards, and analytics
User and license management including new user setup/deactivation, roles , profiles, permissions, public groups
Sandbox management and licensing
Identify ing unused or underutilized platform features
Configur ing and maintai ning integrations with other internal or third-party applications
Developing automation scripts as applicable
Writing technical documentation
WHO YOU ARE:
Qualifications:
5+ years of hands-on Salesforce Administrator experience with Service Cloud
Experience delivering and maintaining high-scale Salesforce implementations for critical business operations
Bachelor’s/Postgraduate degree, or professional qualification
Certified Salesforce Administrator
Fundamental understanding of Salesforce development features such as Apex and Lightning Web Components
Strong communications skills, adaptable to multiple levels of technical and business stakeholders
Experience in an agile delivery environment
Experience with change management and governance
Live within a commutable distance to the office and observe a weekly hybrid model
Nice to have
Additional certificates , such as Advanced Admin or Admin Super Set
Salesforce development background
DevOps/release management experience ; release tools such as Copado or Gearset
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship....Electrician Helper (Apprenticeship Program) JOB SUMMARY: Electrician Helper entails working under a licensed electrician to be taught the trade via first-hand experience. Responsible for assisting electricians on electrical system installations and maintenance services...
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