Telecom Engineer Job at Mprogen, Vacaville, CA

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  • Mprogen
  • Vacaville, CA

Job Description

Hi,

Greetings from Mprogen Systems,

We have an interesting opportunity for you from our CLIENT. The position & the requirement details are mentioned below.

 

Role: Telecom Engineer

Location:  Vacaville, CA

Type: Contract 

Job Description:

As a Telecom Engineer:
Telecom operations provides telephone services (non-mobile) to the entire organization across the state of California. The selected candidate will be expected to lead/assist with the administration and provisioning of telecom services to our customers. This will include, but not limited to AVAYA Telephony, MSTeams Telephony, FIVE9 contact center and other VoIP voice services, contact center operations, IVR, call routing, faxing, UCaaS, CCaaS, & security compliance. 

Responsibilities:
  • Lead/Assist with the migration of Avaya Telephony to MSTeams Telephony solution.
  • Expert with Avaya & MSTeams Telephony, implementations, and administration
  • Expert with supporting remote telecom services to a remote work force.
  • Experienced with Contact Center operations and administration.
  • Experienced with IVR call flows and call routing.


Qualifications:

  • MSTeams and MSTeams Telephony migration
  • Five9 Contact Center
  • Proficient networking experience
  • Project Management. 
  • OPTIONAL: AVAYA telephony. 

Please send me your updated resume, expected rate & date of availability ASAP if you are interested towards this position

Job Tags

Contract work, Immediate start, Remote job,

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