Job Description

As a detail-oriented and experienced Transaction Processing Associate, you will perform business support and technical tasks using strong data organization and coordination skills. Candidates with experience operating Falcon/OPEX-7200 scanners and a background in lockbox or mailroom processes are strongly preferred. This is a temporary to permanent opportunity.

WORKSITE: 5130 Parkway Plaza Blvd, Charlotte, NC

WORK SCHEDULE: 3rd Shift Sun - Thu 10:00 pm - 6:30 am

PAY RATE: $19.00 per hour

WHAT YOU'LL DO:

• Capture and validate complex data with accuracy.
• Pre-adjudicate documents and correct discrepancies in data.
• Research and resolve issues, ensuring necessary information is prepared for subsequent processing.
• Conduct extra searches and verify information across multiple source documents.
• Return electronic forms to customers for additional details, as needed.
• Follow up on pending documents and maintain an organized workflow.
• Perform additional tasks and responsibilities as assigned.
• Adhere to all company policies, procedures, and compliance standards.

WHAT YOU'LL BRING:

• Required: Experience with OPEX-150 or mailroom equipment.
• Preferred: Hands-on experience with Falcon/OPEX-7200 scanners and lockbox processing.
• Strong data entry and document validation skills.
• Ability to solve problems and select solutions within established guidelines.
• Effective communication and interpersonal skills for exchanging ideas and information.
• Ability to expand skills in analytical and operational processes.
• Capable of working under moderate supervision while managing own workload effectively.
• Strong attention to detail and commitment to quality service.
• Proficient in handling a range of procedures, processes, and systems.
• Work as part of a team to deliver high-quality results that align with company goals.
• Serve as an example through consistent performance and adherence to standardized practices.

Fortuna operates as a staffing agency engaged in sourcing, screening, and presenting potential candidates for employment opportunities on behalf of our clients.

Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including the CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vendor pools

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